01
Multi-Level Menus
Carefully structured menu hierarchies designed around real caller intent, keeping the path to resolution as short as possible.
Overview
IVR Solutions
A well-built IVR reduces call handling costs while genuinely helping the caller. We design interactive voice response flows that feel short and logical rather than the endless menu trees customers dread.
Our IVR platforms integrate with your databases and CRM to deliver personalised experiences, letting callers check balances, track orders, or book appointments without ever waiting for an agent.
Discuss Your Project
What We Offer
IVR Solutions Capabilities
Everything included in our ivr solutions engagement, delivered by specialists.
02
Database Integration
Live lookups against your systems so the IVR can read out order status, balances, or appointment details in real time.
03
Text to Speech
Natural sounding synthesised prompts in multiple languages, making dynamic content easy without re-recording audio.
04
Speech Recognition
Voice-driven navigation that lets callers simply say what they need instead of memorising keypad options.
05
Payment Collection
Secure automated payment capture within the IVR flow, handled to keep sensitive card data out of your agent environment.
06
Call Flow Analytics
Reporting on where callers drop out or loop, giving you the data to refine menus and improve completion rates.
Why Arviya
Why Clients Choose Us
Vast Industry Expertise
Be it VoIP development, web development, or mobile app development, our team possesses extensive expertise in creating a variety of solutions. We serve multiple industries with our world-class services, including healthcare, education, and hospitality.
Assured Quality
With years of experience in creating a range of solutions, we deliver with an assured guarantee. Our developers build solutions for your business while ensuring these are secure, scalable, and bug-free.
Flexible Engagement Models
Irrespective of your business requirements, we cater to your multiple requirements with our top-rated solutions. Our flexible engagement model gives you complete surety that you will get the right solutions based on your business needs.
Need IVR Solutions?
Share your requirements and our team will come back with a clear, practical proposal.